Return Policy for Online Purchases
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please read the guidelines below:
General Return Policy
1. Eligibility: Items must be returned within [insert time frame, e.g., 14 days] from the date of delivery.
2. Condition: Items must be unused, unwashed, and in their original packaging with all tags attached.
3. Proof of Purchase: A valid receipt or order confirmation must be provided.
Non-Returnable Items
Due to hygiene reasons, the following items are non-returnable and non-refundable:
– Sports Bra
– Tights/Leggings
– Undergarments or any items categorized as intimate wear
How to Return Items
1. Contact our customer support team at [insert email/phone number] to initiate a return.
2. Pack the item securely and include the proof of purchase.
3. Ship the item to [insert return address]. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Approved returns will be processed within 7 business days of receiving the item.
Refunds will be issued to the original payment method or a voucher.
For further assistance, please email us ……. service team.
Thank you for shopping with us!