Welcome to [TUFFESTTRAINING28 Gym & Fitness Wear], your trusted online destination for gym clothing and accessories. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information
   These Terms and Conditions (“Terms”) govern your use of our website, the products we offer, and the services we provide. By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, we respect your decision to decline and opt out.

2. Product Information
   We strive to provide accurate and up-to-date product descriptions, including sizes, materials, and availability. However, we do not guarantee that all product descriptions or information on the website are error-free, complete, or current.

3. Order Acceptance
   By placing an order with us, you are offering to purchase the products at the prices and terms indicated. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to the product being out of stock, errors in the product information, or issues with payment processing.
   
   You will receive an order confirmation email once your order has been successfully placed. If there are any issues with your order, we will contact you as soon as possible.

4. Pricing
   All prices listed on our website are in GBP and include VAT (Value Added Tax) unless otherwise stated. Prices are subject to change without notice. The price you pay is the one displayed at the time of purchase, plus applicable shipping fees, which will be added at checkout.

5. Payment Methods
   We accept various payment methods including:

• • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal

           All payments are processed securely through third-party payment gateways.

6. Shipping and Delivery:
   We offer shipping within the UK. Shipping costs and estimated delivery times will be calculated at checkout. Delivery times may vary depending on your location and the shipping method you choose.

   We are not responsible for any delays caused by the courier or any unforeseen circumstances such as adverse weather conditions or strikes. Once an order is dispatched, the risk of loss or damage to the products passes to the customer. We sincerely emphasis if this becomes a reality but through the tracking system of your order, you will be kept up to date prior to arrival of your order.

7. Returns and Exchanges
   We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items for a full refund or exchange, subject to the following conditions:

   Returns: Items can be returned within 14 days from the date of receipt, provided the items are unused, in their original condition, with all tags and labels attached.
   Non-Returnable Items: Due to hygiene reasons, some items such as innerwear, swimwear, and opened or worn accessories are non-refundable and cannot be returned. These items will be clearly marked as non-returnable on the product page.
   Return Process: To initiate a return, please contact our customer service team at (01420 525535) or via the returns portal on our website. We will guide you through the process.

   Once we receive your returned items and verify their condition, we will issue a refund to the original payment method. Please allow up to 7 Working Days business days for the refund to appear.

8. Damaged or Incorrect Items
   If you receive an item that is damaged or not what you ordered, please contact us immediately at 01420 525535 or tuffesttraining28@fulfilment.co.uk.  We will arrange for a return and replacement or issue a full refund for the item.

9. Account Registration
   While you can place an order as a guest, creating an account offers benefits such as faster checkout, order tracking, and promotional offers. You are responsible for maintaining the confidentiality of your account information and password.

   If you believe your account has been compromised, please contact us immediately at  tuffesttraining28@fulfilment.co.uk

10. Privacy and Data Protection
    Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal data.

11. Amendments to the Terms and Conditions
    We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated “Effective Date”. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Governing Law
    These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in the UK.

13. Contact Us
    If you have any questions or concerns about these Terms and Conditions or any aspect of your purchase, please contact us at:

Email: tuffesttraining28@fulfilment.co.uk

Phone: 01420 525535

Address:
Tuffesttraining28
c/o SKU Logistics
Blacknest Industrial Estate
Blacknest Road
Hampshire
GU34 4PX