At Tuffesttraining28, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and make purchases. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect the following types of personal information to provide a seamless shopping experience:
Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.
Account Information: If you create an account, we will collect your username, password, and any other details you provide in your account profile.
Purchase and Transaction Information: Information about the products you purchase, your payment history, and order details.
Device and Usage Information: Information about your device, IP address, browser type, and your browsing activity on our website.
How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Processing Orders: To fulfil and process your orders, including shipping and billing.
Customer Support: To respond to your inquiries, provide assistance, and offer support.
Account Management: To create and manage your account, if applicable.
Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or information about new products and special offers in the future.
Improve Our Website: To enhance your shopping experience by analysing website usage, preferences, and browsing activity.
Compliance: To comply with legal obligations and prevent fraud or unlawful activities.
How We Protect Your Information
We take the security of your personal information seriously and use a variety of security measures to protect it. These include:
Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
Secure Payment Gateways: Payments are processed through secure third-party payment providers to ensure your payment information is safe.
Access Controls: Only authorized personnel have access to your personal information, and we ensure that data is stored securely.
While we strive to protect your information, please note that no data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your personal data.
Sharing Your Information
We may share your personal information in the following ways:
Third-Party Service Providers: We work with trusted third-party companies to help us process payments, ship orders, and provide customer service. These companies are only allowed to use your information to perform specific services for us and are obligated to protect your data.
We do not sell or rent your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your shopping experience. Cookies are small files that are placed on your device when you visit our website. These help us:
Remember your login details, shopping cart, and preferences.
Analyse website traffic and usage patterns.
Improve our website’s performance.
You can manage your cookie preferences in your browser settings, but disabling cookies may affect the functionality of the website.
Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
Correction: You can update or correct your personal information through your account settings or by contacting us.
Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or ongoing transactions).
Marketing Preferences: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal and accounting purposes. If you wish to request the deletion of your data, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy regularly for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: tuffesttraining28@fulfilment.co.uk
Phone: 01420 525535
Address:
Tuffesttraining28
c/o SKU Logistics
Blacknest Industrial Estate
Blacknest Road
Hampshire
GU34 4PX
